FAQ

All of our canvases and other product ranges are produced in our warehouse located in York, UK. We are a family-run business with a small, dedicated team. Our products are made on-site, from start to finish, following traditional family methods.

At present, we are only shipping within the UK. As a new company, we want to avoid over-committing or complicating our courier service to ensure that our current shipping zones receive the best service possible.

We maintain competitive pricing to ensure our continued presence in a demanding market. City Art operates as a portfolio company, which allows us to engage in various sectors within the art world.

When it comes to print quality, our offerings stand out as the best in the market. We take pride in delivering exceptional results for your canvas prints that truly speak for themselves. Our commitment to quality begins with the use of top-tier technology, where we combine state-of-the-art equipment with advanced software solutions. This meticulous approach ensures that every detail is captured with precision, providing vibrant colors and stunning clarity. With our dedication to excellence, we guarantee that we will not be outmatched in terms of print quality, making your artwork shine like never before.

This is very rare, as our Quality team double-checks all orders. Please get in touch, and we will address any issues that may occur. For further information, please see our policies or contact info@city-art.co.uk.

When an order is received, it first goes through editing on our software. Once the image is ready, it is sent for printing, and the canvas is manufactured and boxed up. This process typically takes one day, and we often aim to ship on the same day, allowing for drying times. Delivery usually takes 1 to 3 days, but please allow up to 6 days during busy periods. We match our competitors' prices and offer a superior all-around service.

City Art, established by renowned local artist Will Neviani in 2022, quickly outgrew its small office and expanded into a warehouse to meet the growing demand for our exceptional products and services. We proudly operate from our vibrant base in the heart of York, UK.